Surprised ki support itna slow hua, shayad agli baar main khud try karunga
Maine jab support ke liye call kiya tha toh expect padha tha ki thodi jaldi help milegi, par jo tha wo thoda alag tha. Pehle basic checks mein thoda time lag gaya, phir mujhe laga ki shayad mujhe khud hi thoda zyada samajhna padega software ka. Jab finally baat bani, toh response theek tha, par jo delay hua wo mera time barbaad kar raha tha. Invoicing aur payment process bhi easy tha, par support ke waqt chhoti chhoti misunderstandings hui, jisme mujhe bar-bar apne steps samjhane pade. Aisa laga ki communication thodi better ho sakti thi, specially jis tarah main expect kar raha tha. Shayad next time main automatic updates ya faq zyada study karunga khud, taaki kam call karna pade. Dialer aur database features theek chal rahe the, par support ki wajah se thoda frustration hua.