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WFHI review

Surprised ki support itna responsive tha, thoda aur improve ho toh

4 out of 54 of 5Verified purchaseSupport and communication

Surprised ki support itna responsive tha, thoda aur improve ho toh

Maine pehle kuch alag remote workflow software use kiya tha, jahan support team bahut slow aur less responsive hoti thi, jo frustrating ho jata tha. Lekin aapka telephonic support mujhe ek achha experience laga kyunki vo jaldi response dete hain aur queries ko samajhne ki koshish karte hain. Dialer aur calling tools mein bhi kaafi acha integration tha jo mujhe pehle se use karne mein help kiya. Database feature ko samajhna thoda challenging tha initially, lekin support ne usmein bhi madad ki. Mera ek chhota reservation yeh hai ki kabhi kabhi wait time thoda zyada lagta hai, especially peak hours mein. Training aur onboarding flow bhi mostly smooth thi but thoda aur detailed instructions hon toh aur accha rahega. Overall, mujhe yeh acha laga ki support itna farak la sakta hai experience mein, par thodi aur improvements se yeh aur bhi better ban sakta hai mere hisaab se.

Anil Pankaj SehgalBihar, IndiaExperience: Published:
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