Surprised it took so long to even get started, very frustrating
I expected onboarding with WFHI to be straightforward but was surprised at how much time just the initial training and setup took before I could even start using the software properly. It felt like a long process with too many steps, especially when trying to integrate the calling dialer and database features — these parts seemed clunky and required repeated instructions. The training materials themselves were somewhat scattered, making it difficult to stay engaged and absorb everything efficiently. Even signing up and setting up invoices felt slower than anticipated, with no clear timeline provided. Telephonic support was available but didn't always provide the answers I needed when I called, which extended the wait time. Overall, I spent a lot longer getting going than I thought, which was frustrating because I wanted to hit the ground running. I’m not sure I would recommend this process to someone who needs quick and easy setup for remote workflows.