Surprised it didn’t drag on with repeats and waiting
From my experience, I was expecting to have to repeat myself when describing technical issues or wait ages to get help, but that wasn’t the case. Telephonic support picked up reasonably quickly, and once I explained the situation, they seemed to understand without asking for the same details over and over. The software itself worked steadily, including the dialer and database, so I didn’t find myself stuck because the tools failed mid-task. The updates didn’t force restarts or disruptions, which I appreciated. Overall, the process felt efficient enough given it’s a remote working software. I guess I was surprised more by how smooth communication was, because in similar services the waiting times can be a real nuisance. The billing and signup felt standard with no extra hassle. So after dealing with it, I was glad it was more straightforward than I’d feared rather than more complicated.