Surprised how well it handled glitches but still a few hiccups
I was quite surprised by how the software handled things when errors or unexpected issues arose, as usually such remote workflow tools can be quite unforgiving. The access and calling features were generally reliable, but when a connectivity issue popped up, the system recovered gracefully without losing more than a single call. The database feature also saved my data well, even when I accidentally closed a tab mid-entry, which was reassuring. On the other hand, there were moments when the dialer froze briefly or the dashboard didn’t refresh automatically after updates, requiring me to manually log out and back in. Support was responsive about these matters but some solutions took longer than I had hoped. The onboarding experience was straightforward enough, although the transition to new versions through automatic updates caught me off guard a couple of times, causing slight disruption. Payments and invoice sending worked as expected with no surprises. All said, I found the software quite resilient but it still demanded a bit of patience when things didn’t go perfectly, which was surprising in both good and not-so-good ways.