4 out of 54 of 5Verified purchaseSupport and communication
surprised how well issues got sorted faster than expected
I wasn’t sure what to expect when things went wrong, but the support exceeded my expectations. Initially, I thought getting help would be slow like other services, but the telephonic support was quick and clear. They guided me through glitches with the dialer and database updates without confusion. Although I hoped for faster fixes, the support kept me informed every step of the way. The communication was better than anticipated, making me feel more confident during downtime. Though a bit more proactive updates on progress would be welcome, overall their handling of problems was a positive surprise.