Surprised how unclear it was at spots
I went into the training and onboarding expecting a clear path, but honestly some parts really surprised me by how unclear they were. There were moments when the instructions felt repetitive and I wasn’t sure if I had missed a step or was supposed to do something different. It was like circling back a lot just to figure out the basics instead of moving ahead smoothly. I know they tried with videos and manuals but some explanations ended up confusing more than helping. Normally I like to get a good overview quickly, but here I kept second guessing if I was doing it right or if I’d skipped a key part of the process. The worst part was the dialer setup section; it seemed like it needed more examples or maybe live support walk-throughs. That said, after spending extra time, things became manageable but I didn’t expect training to feel like this. So yeah, the surprise was really that it wasn’t as straightforward as I thought it would be, and clarity definitely needs improvement around some steps.