Surprised how training steps weren’t always logical
I found the training and onboarding sequence interesting but sometimes not in the order I expected. For example, I went through learning to use the dialer before fully understanding how their database works with the software, which made some parts confusing initially. However, the automatic updates were integrated into the flow smoothly, so that part worked well. The invoicing and payment process was explained well early on, which I appreciated. On the downside, some of the support communication felt a bit reactive rather than proactive, and I had to ask specifics to get the most important instructions. Despite these quirks, I still could figure out the system and proceed through the phases. It surprised me that there was not a more straightforward path from basic setup to advanced features. Overall, the training covered all necessary content but the order did not always feel sensible, which slowed me down temporarily before I adapted.