Surprised how the ongoing training felt so disconnected
I honestly expected the training and onboarding to become smoother as days passed, but it surprisingly didn’t. After the initial setup, I thought the day-to-day usage of the training tools and the onboarding flow would build confidence, but instead it felt quite clunky and disjointed. The way the steps unfolded wasn’t as seamless or intuitive as I had hoped, which was frustrating because I had some decent experience with remote workflows before. Even worse, the planned training sessions barely adapted to my progress, so I felt stuck sometimes. That said, the initial sign-up and invoicing process was straightforward and painless, which was a relief. Overall though, the daily interaction with the training materials didn’t boost my understanding much, making it hard to feel comfortable using the calling tools and database features fully. I think a more cohesive continuous approach would have helped, but that wasn’t my experience despite trying for several weeks.