3 out of 53 of 5Verified customerTraining and onboarding
Surprised how the onboarding handled both glitches and guides
I found it quite interesting that although the training modules covered most of the tools well, there were a few points where things didn’t go as smoothly as expected during onboarding. For example, the connection between the calling database and dialer didn’t sync correctly initially, which threw me off. However, the system did offer clear troubleshooting guides and automatic updates that helped me fix the problem without outside help. I was surprised by how the process balanced between being user-friendly and technical. In conclusion, while not flawless, the setup did support me through challenges better than I expected, making the mix of smooth and not-so-smooth moments fairly balanced.