3 out of 53 of 5Unverified experienceSupport and communication
Surprised how support built my confidence
At first, I wasn’t sure whether I’d get the help I needed from support during setup. The initial calls left me slightly unsure because some responses were slow or not thorough. However, as the week progressed, telephonic support grew more responsive and guided me through challenges with the dialer and database. The priority assistance callbacks helped address issues without much delay, which was reassuring. By the end of it, I was fairly confident that the software setup could handle my remote workflows effectively. It surprised me that although there was some initial hesitation, the level of communication ended up serving its purpose well in making me comfortable with the system.