5 out of 55 of 5Verified customerSupport and communication
Surprised how much support wasn’t needed at all
I expected to spend quite a lot of time reaching out to support just to figure things like dialing tools and database setup but actually, I found myself solving the majority of questions by exploring the software and training resources on my own. This didn’t mean support wasn’t useful; when I did call, the assistance was to the point and didn’t drag on. But the surprise was really in how intuitive the onboarding flow and training were, making me rely less on calls than I thought. It’s a solid setup if you’re comfortable exploring a bit independently.