Surprised how much setup was really one-time work
At first, I thought the entire training and onboarding would be this ongoing thing I’d have to keep going back to, especially with all the features in the software. But what caught me by surprise was that a lot of the setup was actually one-off. Setting up the database, learning the dialer tools, and even the bulk of the training all felt quite front-loaded. After I got through the initial sessions, most of the time now is about just using the software and adapting it slightly as I go. The automatic updates happened in the background and didn’t require me to re-learn anything or sit through extra training, which was pleasant. Payment and invoicing felt simple enough and didn’t demand too much follow-up. I’m still figuring out some minor details in the calling tools, which means some ongoing learning will be needed, but overall it didn’t require constant attention. I guess I wasn’t expecting that much of the learning curve to flatten out so quickly. This surprised me because I was a little wary of jumping into a complex toolset, but honestly, it’s been manageable so far and I feel like I’m getting the hang of it steadily.