Surprised how much I had to figure out myself!
Honestly, when I signed up for WFHI software and training, I expected most things to be laid out clearly with step-by-step guides. What surprised me was that a lot of it required me to explore and make sense of the dashboard and calling tools on my own. The training sessions were informative but pretty high-level, so I had to spend time figuring out how to actually integrate the database feature into my daily workflow. On the flipside, automatic updates kept the software fresh without much intervention, which was a relief. Also, invoicing and payment processes were straightforward, but I had to hunt a bit in the portal to find where to do those transactions. Support was available when I reached out, but I found myself mostly leaning on trial and error to understand calling and dialer functions fully. It’s definitely a powerful tool, but it does expect you to be proactive; if you enjoy figuring things out yourself, then it’s a good fit. Overall, I really appreciate the potential once I grasped its features, even if it felt like a bit of a solo journey initially.