I signed up expecting most things to be more plug-and-play. The sales pages hinted at convenience, b

I signed up expecting most things to be more plug-and-play. The sales pages hinted at convenience, b

I signed up expecting most things to be more plug-and-play. The sales pages hinted at convenience, but once inside, I found setting up the dialer and database integration required quite a bit of my own fiddling. The onboarding flow was decent but not as automated as I thought it would be. It wasn't bad, but I would have preferred more guided instructions upfront. The automatic updates happened smoothly, which was a relief. Overall, it’s good software, though I had to work harder than expected just to get the calling tools ready. Billing and sign-up were straightforward enough, no hassle there. Support was available and polite, but I only reached out once. So while the product is solid, new users should prepare to spend time figuring things out themselves. I appreciate the flexibility but a little more hand-holding early on would help. I think with a bit more polish to the setup, this could be a smoother experience. Still, I'm glad I went ahead as it serves well for remote workflow management. Just be ready for some effort in the beginning.