I was somewhat surprised that much of the sales and pre-purchase information wasn't as detailed as I

I was somewhat surprised that much of the sales and pre-purchase information wasn't as detailed as I

I was somewhat surprised that much of the sales and pre-purchase information wasn't as detailed as I expected. I had to spend a good deal of time figuring out the invoicing process on my own since the guidance was quite minimal. On the other hand, signing up was fairly straightforward once I discovered where the forms were, and the payment interface worked without glitches. The training descriptions before buying didn't fully prepare me for the technical setup and how the calling tools would behave day to day. Overall, I got through it but felt I could have saved time if there was clearer explanation upfront about what the product included and the steps afterward. Still, nothing was broken; it was more about needing better directions at the start.