Skip to main content

WFHI review

Surprised how many steps it took to figure it out

3 out of 53 of 5Unverified experienceSales and pre-purchase

Surprised how many steps it took to figure it out

When I first looked for which training and software combo to buy, I thought it would be pretty straightforward. I started by browsing the pricing page and then jumped into the FAQ to understand features better. But soon I realized some info wasn’t as easy to find. I moved on to the onboarding guide and watched some tutorial clips, which helped clarify things a bit. Then I signed up and went through the invoicing process, which was smooth and user-friendly. What surprised me was how many times I had to cross-check between different sources—the website, support chats, and training materials—to feel confident I got the right solution. The database feature explanation was especially tricky to nail down. Still, the call center was helpful answering questions once I called. So while the overall journey worked, it took more effort and time than I expected to get everything sorted out. That surprised me, especially since I usually find digital setups quicker.

Leela RathiLakshadweep, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy