Surprised how many issues I ran into
I honestly did expect the software access to be more straightforward, but it quickly turned into a frustrating experience. At first, the login process seemed okay, and I was able to sign up without much trouble, so I’ll give you credit for a decent start there. But as soon as I tried to actually use the calling tools, I found myself constantly stuck because the dialer wouldn’t connect properly or dropped calls without warning. I contacted support several times only to face long wait times and unclear responses, which added to the delay in getting anything productive done. The database sync feature also gave inconsistent results, making me question whether I could rely on it daily. Payments and invoicing were another maze; I’m still unsure if all my transactions have gone through correctly. Overall, I feel surprised that an established service like yours would struggle so much with basic software function and customer care.