Surprised how jumbled the steps felt

Surprised how jumbled the steps felt

You really need to rethink the order of your training modules. It surprised me how the onboarding steps jumped between different tools without clear progression. For instance, jumping into the dialer configurations before completely understanding the database features was more confusing than helpful. I expected a step-by-step flow that builds on previous concepts, but instead it felt like half-finished explanations and unfinished processes. The invoicing and payment sections also came too late; presenting these earlier would have helped to set clearer expectations. Honestly, this disorganized approach made the whole training less effective and slowed down my ability to use the software efficiently.