Surprised how hard it was to just find what I needed
I went into this expecting a fairly simple process to find and use the tools required for managing remote workflows. At first, things seemed okay — the initial dashboard gave me some direction and the calling tool was accessible. But then I realized I needed to find certain features like the database query and automatic update settings, which was surprisingly difficult. The menus were a bit cluttered and sometimes led me in circles before I could locate what I was looking for. It took quite a while longer than anticipated to get comfortable navigating effectively. On the positive side, the training videos did offer some clarity on these aspects, and customer support was reachable though not always immediately helpful. I appreciate that the invoicing and payment process was clear once I got that far, but the whole experience left me surprised at how complicated it could be just to find something basic. I expected easier access to essential features in the software than I actually found.