Surprised how hard it was to find what I needed
I thought the sales and pre-purchase info would be easier to navigate, but honestly, it took longer than I expected to locate clear details on the functionalities I was interested in. The website had sections that seemed promising, but they didn’t always answer the questions I had about how the calling tools and database features actually work. I was somewhat disappointed that the descriptions were a bit generic and I had to dig deeper or contact support for clarifications, which I wasn’t really prepared for at first. On the plus side, the sign-up and payment process itself was fairly smooth once I decided to move ahead, so at least that part wasn’t another hurdle. Still, going in, I had hoped to find more precise answers laid out clearly, without needing extra help so soon. It wasn’t terrible, but I did not expect this level of searching required just to get a basic sense of the product.