Surprised how calmly they handled hiccups after initial setback
I was genuinely surprised by how WFHI managed the bumps in the training and onboarding process once things started going wrong. At first, I faced some technical glitches during the early stage of software setup and found the training sessions a bit generic. What stood out though was the calm and clear communication from the team when I reported issues. Their telephonic support was patient and detailed in guiding me through troubleshooting steps. Though the resolution wasn’t immediate, their priority assistance ensured the problems were not neglected. This gave me confidence despite initial reservations about the training's depth. I also appreciated the regular automatic updates pushing fixes and improvements without disrupting my daily workflow much. Payment and sign-up had been intuitive, so that part was not stressful. Overall, I expected a smoother start but the steady handling of problems impressed me. I feel the system is effective once you overcome the initial learning curve, though a small reservation remains about the occasional delay in resolving complex issues.