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WFHI review

Surprised by unclear explanations during training

2 out of 52 of 5Verified customerTraining and onboarding

Surprised by unclear explanations during training

I was expecting the training to be fairly straightforward with concise instructions, but I was surprised by how unclear some explanations turned out to be. Certain features, especially around the database and calling tools, were not explained clearly enough for me to understand their full use right away. The onboarding flow also left me feeling uncertain about how to fully integrate the software into my existing workflow. While I appreciate the effort made by the trainers to cover many topics, the lack of clarity led to a frustrating experience. In the future, I hope the training material is adjusted to be more clear and accessible, with practical examples that make the learning curve easier to manage. The software itself has potential, but the onboarding needed much more precision than what was provided.

Reema DasBihar, IndiaExperience: Published:
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