Surprised by the way billing adjusted to my work hours
I wasn’t sure how well your billing system would fit the irregular hours I actually work. To my surprise, it handled everything fairly accurately. The detailed breakdown gave me clarity, and I could see exactly what hours were accounted for. However, I found the invoicing part a bit confusing initially, especially when automatic updates changed some entries. It took me a couple of calls to support to understand some of these nuances. The telephonic support was informative but sometimes slow to answer, which can be frustrating when you’re trying to manage things on a tight deadline. Signing up was straightforward and the payment process worked seamlessly with no glitches. I appreciated the recurring invoice option as it saved time. The software’s database feature did help keep track of all transactions effectively, but the dialer sometimes lagged during longer calls, which was a letdown. Overall, I think your system is quite well-tailored for flexible working hours but still needs a bit of smoothing out, especially regarding real-time support availability and dialer performance during extended use.