Surprised by the wait before I could actually use it
One thing that caught me off guard was how long it took from signing up to actually being able to make calls through the dialer. Initially, I thought the invoicing and payment process would be quick, and it was, but then there was quite a gap while the software updated and my access was confirmed. The onboarding interface helped to some extent by showing me progress, yet the overall time felt excessive. Once I finally got started, the database feature worked fine and the calling tools behaved as expected across the week. Support was available, but mostly only after a delay, which made the early days more frustrating. I’m not sure if this delay is typical or just happened due to some processing hiccups my side, but I didn’t expect to wait that long just to get going. Billing went smoothly, though, so no complaints there.