Surprised by the Training Sequence Order
I found the training and onboarding process largely effective, though the order of steps surprised me somewhat. Instead of focusing first on basic software navigation, the modules jump into more complex features like the dialer setup and database management early on. This approach meant I had to revisit earlier parts to fully understand the basics. On the plus side, the guided calls and hands-on practice with the calling tools reinforced learning well. The invoicing setup was positioned logically towards the end, which helped tie everything together. Although it wasn’t the smoothest sequence I expected, the overall training gave me confidence in using the remote workflow software. I appreciated how the automatic updates were explained too, even if not in the first session. In the balance, it's a solid onboarding, just a bit less intuitive than I had imagined.