Surprised by the support timing, kaafi helpful tha
Mujhe start mein laga tha ki support sirf office hours mein milega, par jab maine unko call kiya, toh support team evening mein bhi available thi, jo mera kaam karne ke timings ke liye kaafi convenient tha. Ye baat mujhe unexpected lagi kyunki main kisi bhi problem ko turant solve karwana chahta tha and they were quite responsive. Thoda sa lagta hai ki kabhi kabhi call quality thodi weak ho jati hai jab zyada users connected hote hain, par overall communication experience accha raha. Training ke dauran jo dialer tools aur database features samjhaye gaye, un mee se one feature thoda complicated laga initially, but support team ne patience se samjhaaya. Billing aur payment process bhi smooth tha, automatic updates ne koi bother nahi kiya. Mujhe lagta hai ki thoda aur flexible ho sakta hai support hours in future, par abhi ke liye main kaafi khush hoon is service ke saath.