I did not expect the telephonic support to be so slow in responding. During initial onboarding, I wa

I did not expect the telephonic support to be so slow in responding. During initial onboarding, I wa

I did not expect the telephonic support to be so slow in responding. During initial onboarding, I waited longer than anticipated to get help with certain features of the calling tools. This caused some delays in setting up my workflow properly. While the staff were polite when they finally connected, the wait was inconvenient and not something I had experienced with similar services before. It felt like a missed opportunity because having faster communication could have made the training smoother. I hope future improvements reduce these response lags to provide a more efficient experience overall.