Surprised by the responsive support, but I might still need it next time
When I first started with WFHI, I wasn’t sure how helpful their support would be, especially over the phone. Surprisingly, the telephonic assistance was quite helpful and often provided solutions quickly. The training materials were thorough enough that I could find most answers myself, but I still had to call in a couple of times because of some issues with the dialer setup. I appreciated that the database feature worked as expected, which helped me manage contacts more efficiently without too much hassle. The automatic updates were mostly smooth, though one update briefly disrupted the calling tools before it settled. Signing up was easy and the payment process was transparent, so there was no confusion. Despite this good experience, I have a small reservation: I wonder if the support can maintain this level as my usage grows. I might definitely reach out again in the future, given how complicated some setup steps are. Overall, I am cautiously optimistic but would keep some backup plans ready just in case.