Surprised by the repeated logins and waiting times
Using the WFHI software, I was surprised by the amount of repetition involved in accessing certain functionalities. For example, I repeatedly had to log in multiple times during a single session, which was unexpected given modern software standards. Additionally, some commands in the dialer took longer to process than I anticipated, causing delays in workflow. The process felt as if it required unnecessary waiting periods without clear explanations. While I appreciate the automatic update feature keeping the software current, these repeated user authentications and pauses disrupted productivity. The onboarding instructions did not prepare me for this level of repetitive interaction, which impacted my overall satisfaction. It is disappointing because many similar platforms offer smoother access with persistent sessions. I hope these aspects can be improved to reduce the frustration experienced in daily use.