Surprised by the order of steps, made me think
When I first started with WFHI, the order they laid out for their support and communications setup didn’t quite match what I was expecting. I dived into the training before fully getting the hang of the calling tools and the database feature, which threw me off a bit. As I got deeper, I realized that approach actually helped me not get overwhelmed, but at first, I was wondering why it worked that way. The repeated updates sometimes added new features or fixed minor quirks, which was interesting because they kept shifting the experience slightly, and sometimes that made me retrace steps to understand everything again. Support was available when I called, and they talked through the steps in what seemed like a reasonable order, even if it wasn’t exactly what I thought I’d see at first glance. It’s funny how the workflow ended up making sense to me, though I did circle back to the initial point of training needing to come first before jumping into active tools. That was the part that surprised me the most.