When I began using the software, I expected the sign-up and payment processing to be handled first,

When I began using the software, I expected the sign-up and payment processing to be handled first,

When I began using the software, I expected the sign-up and payment processing to be handled first, followed by training and then onboarding. Instead, I found that some training modules came before I fully understood the payment side, which felt out of sync. Additionally, the onboarding sequence sometimes introduced features like calling tools before I was ready with the database setup. On the plus side, the automatic updates kicked in smoothly without interruptions, which was better than expected. I was also pleased with the telephonic support availability and clarity, so while the step order surprised me, the overall experience was balanced. It felt like the flow could be more logical and sequential without jumping back and forth between setup areas. Still, once I was fully through the stages, the software functioned effectively, which partly made up for the odd step order.