Surprised by the mixed flow order
I had been through onboarding flows a few times before using this software, so I thought I knew what to expect. However, I was surprised that some steps felt oddly placed. Early on, the database setup seemed to be before the signing and payment process finished, which I found confusing at first. I was setting up my calling tools while still figuring out invoicing, which wasn’t very smooth. On the positive side, automatic updates triggered without fuss, and telephonic support was helpful when I needed clarity. The training material covered the dialing features well but skipped over some invoice-related topics that I had to figure out by trial. Signing up was straightforward, but overall, the sequence felt a bit disjointed—some aspects were efficient, others less so. I understand that not everything will fit every workflow, but I was not expecting this uneven ordering. While useful, I think the flow could improve in guiding users step-by-step without requiring extra guesswork or backtracking.