Surprised by the mismatch with my work hours
I expected the training and onboarding sessions to be flexible enough to fit around my work schedule, but that was not the case. Most sessions were scheduled during hours that clashed with my peak work commitments, which made attending and concentrating difficult. The software training itself was clear and comprehensive, but its timing was inconvenient for me. I also noticed that the recorded sessions provided did not fully compensate for missing live interactions, as I missed asking questions in real-time. The onboarding flow was similarly timed without much flexibility for different customers, which surprised me given the platform’s focus on remote work. Overall, I appreciated the quality but was disappointed that the schedule wasn’t more adaptable.