Surprised by the logical order of steps in training
At first, I expected the training to start with the database setup, but actually it began with the sign-up process and basic software navigation. This made a lot of sense since having a firm grip on the payment, invoicing, and account dashboard formed a foundation. Later sessions moved towards call handling tools and dialer features in a gradual but effective sequence. I appreciated that they didn’t rush the more complex onboarding components. The way steps unfolded logically helped me follow along without feeling overwhelmed, which was surprising compared to some other platforms I’ve seen that jumble their lesson plans without clear order.