surprised by the invoicing quirks
At first, I thought setting up payments and invoices would be a smooth process with WFHI. However, what really surprised me was how unclear some of the billing information was when I received the invoice. It wasn’t obviously incorrect, but getting clarity on some line items took a couple of calls to support, which was unexpected. Other than that, the automated reminders about payments were okay and worked fine, though they didn’t explain much about the process itself. I didn’t feel fully confident that everything was straightforward until near the end of the billing cycle, when things finally started making sense. Signing up seemed simple, but the whole payments side left me a bit unsure until things settled down. I guess I would say my confidence improved only after some back and forth, but the initial surprise about the invoicing caught me off guard.