Surprised by the depth of the prep involved before feeling confident

Surprised by the depth of the prep involved before feeling confident

Initially, I expected the sales process to be straightforward, but it actually involved a lot more thorough demonstrations and explanations than I imagined. This thoroughness gave me growing confidence in the product itself, although it took longer than I thought to become comfortable with the interface and calling tools. The database management portion was quite detailed, which was surprisingly positive since it aligned well with my workflow. However, the onboarding training could have been paced a bit slower as some of the information was hard to digest in one session. Ultimately, I felt well-prepared to use the software, but it was the depth and complexity that really took me by surprise during this pre-purchase phase.