Surprised by the delay in initial software access
I expected to be up and running quickly, but it actually took longer than anticipated to get full access to the software suite. The sign-up itself was fine, but some features remained locked for a day or two, which was unexpected. On the plus side, the automatic updates during that waiting period seemed to be rolling out without any issues, so I knew the system was being maintained. When I finally accessed the dialer and database tools, they functioned as promised without crashes or lags. I suppose the slight delay was a surprise but not a dealbreaker for me. I just wish there had been clearer communication explaining why it took that long, instead of me wondering about the hold-up. Otherwise, once started, things worked fairly smoothly overall, which balanced my experience to some extent.