The support during onboarding and subsequent communication was more straightforward than I had expec

The support during onboarding and subsequent communication was more straightforward than I had expec

The support during onboarding and subsequent communication was more straightforward than I had expected. Each step, from software setup to using the dialer, was explained clearly without unnecessary jargon. The updates on database changes were communicated in simple terms, which helped avoid confusion. I was surprised that even complex issues were broken down into manageable explanations that I could follow easily. While some information could have been more detailed, the overall clarity made a positive difference. The support calls were also prompt, allowing me to get answers without extended waiting periods.