When I started the onboarding, I was ready to dive into the features and get running quickly. Howeve

When I started the onboarding, I was ready to dive into the features and get running quickly. Howeve

When I started the onboarding, I was ready to dive into the features and get running quickly. However, during the training sessions, I noticed quite a bit of repetition across different modules that felt unnecessary. Sometimes the same process for using the dialer or updating the database was explained multiple times, which slowed things down. Additionally, there was waiting involved after signing up to receive access to some advanced calling tools, which was unexpected. On the plus side, once I started using the software daily, the flow was smooth and the automatic updates kept things current without my intervention. The telephonic support was accessible but not always immediately available, meaning I occasionally had to wait for assistance. In hindsight, the initial onboarding could be more efficient with fewer repeats and faster access to features. However, I did appreciate the clarity of the training language and the payment process was straightforward. Overall, the experience was mixed, balancing some redundant waiting with clear guidance and useful features later on.