5 out of 55 of 5Unverified experienceSupport and communication
Surprised by support hours fitting my schedule well
At first, I assumed that support hours would be pretty standard and might not align with my actual working times. However, I was pleasantly surprised to discover their telephonic assistance was available when I actually needed help during my working hours, not just some narrow window. Though there were a couple of times I wanted late evening help which wasn’t available, the majority of my queries fell comfortably within their active hours. This matched well with how I run my day. The balance between available support and the hours I work exceeded my expectations. It’s a helpful feature, considering remote workflows can sometimes need odd timing.