Surprised by so much waiting and repeated info

Surprised by so much waiting and repeated info

I was really surprised at how much repetition there was during the sales discussions. Every time I called, I had to go through the same details, which wasted a lot of my time. The waiting periods between calls and responses were longer than I expected and not always explained. This made the whole pre-purchase experience quite frustrating, and I honestly felt it lacked efficiency. The software demo was okay, but the back-and-forth with the sales team felt drawn out unnecessarily. At least the sign-up process was clear once I decided, and that was the only part that went smoothly without delay or repeated questioning.