Surprised by slow software access, really frustrating
I expected the software access to be smooth and straightforward, but you kept making me wait and repeat steps unnecessarily. Every time I logged in, I had to fill the database details again because it didn’t save properly. This repetition wasted so much time, and I felt stuck in an endless loop of loading screens and failed attempts. I don’t understand why the dialer tool took forever to connect calls, and even after following all training, it didn’t improve. Your automatic updates seemed to cause more problems than solutions, and telephonic support couldn’t resolve the issues quickly. This delay and redundancy made the whole experience very frustrating for me.