Surprised by responsiveness, but with a few limits
I wasn’t expecting too much initially when it came to responsiveness during training and onboarding. Honestly, I thought it might be one of those impersonal setups where you wait days for answers. But the team turned out to be quite responsive when I needed clarifications, which surprised me in a pleasant way. They addressed my queries about using the dialer and inputs in the database in a timely manner. That said, some information wasn’t immediately available until after a few back-and-forths, which was slightly frustrating. So while most of the people were quick to respond, the initial lack of clear instructions meant I still had to figure out some parts on my own. That mix of helpfulness and minor delay gives my experience a neutral balance, leaning more on the positive side but not perfect.