2 out of 52 of 5Unverified experienceSales and pre-purchase
Surprised by recurring glitches over time
Initially, the software installation and onboarding went smoothly, but the day-to-day usage surprised me. Several features that were promised felt sluggish and sometimes unresponsive. The calling tools and dialer frequently froze, which slowed down my workflow significantly. I expected a more stable experience considering it is a paid product. Training was clear enough at the start, but after a few days, repeated issues made it frustrating. Support was somewhat helpful on the phone, but it did not resolve all problems promptly. Invoicing was straightforward, so at least that part was fine. Overall, I wasn’t expecting to encounter so many performance hiccups once the software was up and running. It definitely caught me off guard.