Surprised by poor handling of problems during training
The training started off well and seemed to cover the basics. However, what surprised me was how poorly the system coped when things went wrong. For example, when I faced a technical glitch during onboarding, I expected some kind of fallback or alternative pathway, but instead the software froze and the progress was lost. The telephonic support was available but felt generic and slow to address the issues, which was frustrating since I was eager to continue. On the plus side, the automatic updates kept the platform fresh and bugs appeared fixed over time. Still, the lack of a robust recovery or troubleshooting system during training left me unable to proceed smoothly. The payment and sign-up were easy enough, but the overall experience made me hesitate about relying on the training for complex workflows.