Surprised by mixed training experiences
When I started the onboarding and training, I was surprised by how some parts of the process seemed very simple, especially setting up the calling tools and dialer. I could get those running with a little effort on my own, which was good. However, the database management training didn’t cover everything I needed well enough, so I expect I might have to ask for assistance again next time I update or expand usage. The initial automatic updates didn’t affect me much either way, but their timing was unpredictable. Overall, the training was a mix of some helpful sections and others that left room for improvement.