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WFHI review

Surprised by mixed support response times

3 out of 53 of 5Verified purchaseSupport and communication

Surprised by mixed support response times

Hey, just wanted to share how I found the support from WorkFromHomeIndia. Honestly, some of their team got back to me super fast when I was stuck with the dialer configuration, which was nice because it saved me time during my work sessions. But then other times, like when I had questions about the database syncing, it took way longer to get a solid answer, even though I tried following up a couple of times. Felt like a bit of a toss-up really. The support staff were really friendly over the phone, and that chatty, informal style made it feel less stressful than expected. I liked that they didn't just read from a script, which was refreshing. But I was kind of surprised at how uneven the response speed was sometimes, especially since these issues cropped up during the onboarding phase and affected my initial progress a bit. Payment and invoicing were hassle-free though, so at least that part felt well managed. I guess overall, support was a mix of really helpful and just okay, which kept me guessing a little bit.

Sarika Vaibhav BhardwajArunachal Pradesh, IndiaExperience: Published:
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