Surprised by lack of clarity before purchase
I was quite surprised by how unclear the sales and pre-purchase information was. The descriptions given before signing up didn’t explain the software’s day-to-day behavior or limitations in any detail. I found myself confused about what exact features were included and how the calling tools or database functioned during actual use. The onboarding and training processes were only briefly mentioned, and I had no sense of the typical learning curve. Even the invoicing and payments weren’t clearly outlined. This lack of transparency left me unsure if the service would fit my needs, and I felt misled by the vague presentation. It was frustrating to discover the details through trial rather than clear upfront communication. If better explanation had been provided, my overall experience might have been very different.