2 out of 52 of 5Unverified experienceTraining and onboarding
Surprised by how tricky onboarding was
I started the training sessions eager to explore everything but finding the exact modules I needed was surprisingly difficult. The interface wasn’t as intuitive as I expected, so I spent quite some time clicking around to locate the calls management training specifically. Though the support team was fine when I eventually reached out, I felt the initial onboarding flow could be more structured. On the positive side, once I found the right paths, the content was decent and helpful for understanding the database and dialer features. Still, I wasn’t ready for the amount of time spent just navigating the system at first, that was a bit frustrating.